Is our service well-led?

What CQC found

 

  • The service was well-led. Relatives and people using the service

said that there was a positive and open culture. They felt able to

discuss any issues that may arise with the registered manager

and the care workers.

  • Regular audits of service delivery and reviews of policies had

been carried out; this ensured the quality of the service was

closely monitored.

3D Green Glass Tick