Extra spaces on First Aid training courses available

That’s one heavy manikin

He weighs 30kg…..that’s just short of 5 stone !! Looking forward to seeing him in use at First Aid and Manual Handling training. BOOK YOURSELF ONTO THE NEXT AVAILABLE COURSE AND SEE THE MANIKIN DO HIS THING

Extra spaces on First Aid training courses available
First Aid training London

Patient Handling Manikin

Our training team are THE WINNERS of the ‘WIn A Patient Handling Manikin’ competition which they entered at the Health Plus Care Show 2017, Excel Centre. What a great addition to the fantastic First Aid & Health and Social Care training we offer.   He’s almost as tall as the lads !!! Well done guys

Is our service well-led?

What CQC found

  • The service was well led. Relatives and people using the service

said that there was a positive and open culture. They felt able to

discuss any issues that may arise with the registered manager

and the care workers.

  • Regular audits of service delivery and reviews of policies had

been carried out; this ensured the quality of the service was

closely monitored.

3D Green Glass Tick

Is our service responsive?

What CQC found

  • The service was responsive. Care plans were in place outlining

people’s care and support needs.

  • Staff were knowledgeable about people’s interests and

preferences in order to provide a personalised service.

  • Staff supported people to access the community and reduce the

risk of them becoming socially isolated.

  • People told us that the management and staff listened to them

and acted on their suggestions and wishes. They told us they

were happy to raise any concerns they had with any of the staff

and management of the agency.

3D Green Glass Tick

Is our service caring?

What CQC found

  • The service was caring. Staff were respectful of people’s privacy

and dignity.

  • People who used the service were involved in making decisions

about their care and the support they received.

  • People were encouraged to maintain their independence.

3D Green Glass Tick


Is our service effective?

What CQC found

  • The service was effective. Staff had the skills and knowledge to

meet people’s needs and received regular training, supervision

and appraisal.

  • Staff understood their responsibilities under the Mental Capacity

Act 2005.

  • People were asked for their consent before they received any

care or support.

3D Green Glass Tick

Is our service safe?

What CQC found

  • The service was safe. The provider had an effective recruitment

and selection procedure in place and carried out relevant checks

when they employed staff.

  • There were processes in place to help make sure people were

protected from the risk of abuse and staff were aware of

safeguarding adults’ procedures.

  • There were appropriate staffing levels to meet the needs of

people who used the service.

3D Green Glass Tick

CQC impressed with the services provided by Soma Healthcare

Congratulations to all staff on the positive CQC inspection report gained at the new Wembley Office.

Special congratulations go to the staff in Wembley who have worked tirelessly since the branch opened

This is the first time we have been measured against the stricter monitoring requirements bought in by the CQC and have worked very hard to show and evidence the high standard of care we provide.

Also with the Wembley office being our newest venture, the “best practice’ adopted from other branches and the support and encouragement given to the Wembley branch has resulted in us achieving the green light (Good Rating) on every single criteria judged upon.

Happy green traffic light.

Comments in the report include:

We saw that medicines were well managed and staff had received appropriate training as part of their induction.

People were supported by regular staff who understood their care needs. This made them feel safe and reassured. They knew who to expect on each visit and the staff group was stable so people received consistent care from staff who knew them well.

People praised the caring attitude of staff. People told us the care workers were “very good…they would do anything for me”. Our conversations with staff confirmed they had a caring and compassionate manner.

The registered manager was committed to providing flexible care, which was responsive to people’s changing needs. There was good communication with health and social care professionals.

Staff knew when to report concerns and changes to people’s health and well-being, which was also a topic covered in team meetings. People were confident staff would support them to contact health professionals, if needed.

Staff told us they had the right skills to deliver safe and good quality care. This was because they were supported by an induction and training programme, which was supplemented by supervision and team meetings.


MacMillan Coffee Morning

Soma recently partnered up with John Tucker House, Docklands, to host a coffee morning for MacMillan Cancer charity. Some Soma staff put their baking skills to the test and produced lovely cakes and biscuits which were throughly enjoyed by the residents and staff of John Tucker House. Other Soma staff members were on hand to make tea, coffee and hot chocolate to go with the cakes.

It was great to see Soma carers working nearby popping in to sample some of the produce

Everybody had a great time; there was a lot of food eaten, drinks drunk and songs sung and due to everyone’s generosity, we managed to raise £115 for the charity – well done everyone !!

The general feeling is that one or two of the Soma bakers should really think about entering ‘The Great British Bake Off’ competition……….watch this space……….we will update you as and when they do!

Big thanks go to all the staff that helped organise the event

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