News & Updates

Is our service caring?

April 22, 2016

What CQC found The service was caring. Staff were respectful of people’s privacy and dignity. People who used the service were involved in making decisions about their care and the support they received. People were encouraged to maintain their independence.  

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Is our service effective?

April 22, 2016

What CQC found The service was effective. Staff had the skills and knowledge to meet people’s needs and received regular training, supervision and appraisal. Staff understood their responsibilities under the Mental Capacity Act of 2005. People were asked for their consent before they received any care or support.

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Is our service safe?

April 22, 2016

What CQC found The service was safe. The provider had an effective recruitment and selection procedure in place and carried out relevant checks when they employed staff. There were processes in place to help make sure people were protected from the risk of abuse and staff were aware of safeguarding adults’ procedures. There were appropriate…

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CQC impressed with Soma Healthcare services

March 22, 2016

Congratulations to all staff on the positive CQC inspection report gained at the new Wembley Office. Special congratulations go to the staff in Wembley who have worked tirelessly since the branch opened This is the first time we have been measured against the stricter monitoring requirements bought in by the CQC and have worked very…

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MacMillans Coffee Morning

October 14, 2015

Soma recently partnered up with John Tucker House, Docklands, to host a coffee morning for MacMillan Cancer charity. Some Soma staff put their baking skills to the test and produced lovely cakes and biscuits which were thoroughly enjoyed by the residents and staff of John Tucker House. Other Soma staff members were on hand to…

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Soma Healthcare Tree

August 6, 2015

In partnership with Trees for Cities, a charity working to inspire people to plant trees across the country to enhance our urban landscape, we are pleased to confirm that a tree has been planted in SOMA Healthcare’s name in Birmingham. Soma Healthcare’s Partnership with Trees for Cities  

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Customer Feedback – Docklands branch

May 22, 2015

  Soma Healthcare – Docklands Branch To Grace, Juliana and comfort (carers)  and all staff at the office (who took my many calls) Please, can I send my sincere thanks to all the staff that provided excellent care and support to my aunt who sadly passed away on xx.xx.xx God bless to you all Niece

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Customer Feedback – Essex branch

April 9, 2015

Dear SomaHealthcare staff, This is to inform you that after ten weeks in xx hospital, our mother is now being moved to xx Care Home as she now needs 24hr care. We would like in particular to thank Cecilia and Abbey for looking after our mother from the end of last year to early Feb…

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Care Worker of the month Jan ’15 – Arlette

February 6, 2015

Arlette from the Docklands branch has been voted the Care Worker of the Month for Jan 2015. The decision panel was particularly impressed with: Her constant feedback to the office staff, Her service users Quality Assurance comments were very positive, Her professional attitude towards supervisions, appraisals, care workers meetings and non-mandatory training Her level of…

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Congratulations Florence (Vauxhall)

December 8, 2014

It always fills us with great pride to tell people what our service users say about our carers. Congratulations Florence It is important for your hard work and caring manner to our service users to be recognised and appreciated. It is clear to see the vital difference that your role made in the life of this…

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